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Frequently Asked Questions
Get answers to common questions about our services, process, and approach.
How long does a typical repair take?
Repairs times depend on the job. The usual time frame is from a few hours to 3 weeks.
What technologies do you work with?
We work with modern technologies including Microsoft, Apple, Meta, etc.
Do you provide ongoing support?
Yes, we offer comprehensive support and maintenance packages to ensure your digital solutions continue to perform optimally and stay up-to-date with the latest technologies.
What is your refurbished items page?
Our refurbished items page is dedicated to reselling refurbished items.
Do you sell parts or accessories?
Yes, we carry a selection of high-quality parts and accessories, including chargers, batteries, cases, cables, and more, both new and refurbished.
Do you offer diagnostics, and is there a fee?
Yes, we offer diagnostics to determine what’s wrong with your device. In many cases, basic diagnostics are free. For more complex issues, a small fee may apply, but this is typically credited toward the final repair.
Can I drop off my device without an appointment?
While walk-ins are welcome, we recommend making an appointment to ensure faster service and minimize your wait time.
Can you fix water-damaged devices?
We do offer water damage repair services. Success depends on how quickly we receive the device and the extent of the damage. Bring it in as soon as possible for the best chance of recovery.